Terms of service
Welcome
These Terms of Service ("Terms") govern your access to and use of the Heaven Original Brand website and your purchase of any products from us. By using our site or placing an order, you agree to these Terms. Please read them carefully.
Agreement to Terms
By accessing this website, browsing our collections, or completing a purchase, you confirm that you are at least 18 years old (or accessing the site with the consent of a parent or guardian) and that you agree to be bound by these Terms and by our Privacy Policy and Return Policy.
Products & Availability
We work to display our products, colors, and details as accurately as possible. However, we cannot guarantee that your screen's display of any color will be exact. All items are subject to availability, and limited edition drops may sell out quickly. We reserve the right to limit quantities, discontinue any product, or update our collections at any time.
Pricing
All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct any pricing errors, even after an order has been placed. If a pricing error affects your order, we will contact you before processing.
Orders & Acceptance
Your order is an offer to purchase. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraud. Once your order is confirmed and shipped, you will receive a confirmation with tracking details.
Payment
We accept the payment methods displayed at checkout. By providing payment information, you confirm that you are authorized to use the payment method. Orders are processed only after payment is successfully received.
Shipping
Shipping timelines, costs, and available regions are outlined at checkout. Heaven Original Brand is not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control. Risk of loss passes to you once the order is handed to the carrier.
Returns & Exchanges
Returns and exchanges are governed by our Return Policy, available on our website. Please review it for eligibility, timelines, and instructions before initiating a return.
Intellectual Property
All content on this website — including logos, designs, graphics, text, product imagery, and the Heaven Original Brand name — is the property of Heaven Original Brand and is protected by copyright and trademark law. You may not copy, reproduce, distribute, or use any of our content or designs without our prior written permission.
User Conduct
When using our site, you agree not to:
- Use the site for any unlawful or fraudulent purpose
- Attempt to gain unauthorized access to our systems or another user's account
- Interfere with the security or proper functioning of the website
- Copy, resell, or exploit any part of the site or our products without authorization
We reserve the right to suspend or terminate access to anyone who violates these Terms.
Customer Submissions
If you submit reviews, photos, comments, or other content to us or tag us on social media, you grant Heaven Original Brand a non-exclusive, royalty-free right to use, display, and share that content for marketing and promotional purposes. You confirm that any content you submit is your own and does not violate the rights of others.
Third-Party Links
Our website may contain links to third-party sites or services. We are not responsible for the content, policies, or practices of any third-party sites and encourage you to review their terms independently.
Disclaimer of Warranties
Our website and products are provided "as is" and "as available." To the fullest extent permitted by law, Heaven Original Brand makes no warranties, express or implied, regarding the website or products, including any implied warranties of merchantability or fitness for a particular purpose.
Limitation of Liability
To the fullest extent permitted by law, Heaven Original Brand shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Heaven Original Brand, its owners, and its team from any claims, damages, or expenses arising from your violation of these Terms or your misuse of the website.
Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in Los Angeles County, California.
Changes to These Terms
Heaven Original Brand reserves the right to modify these Terms at any time without prior notice. Changes take effect once posted to this page. Your continued use of the website constitutes acceptance of the updated Terms.
Contact Us
Questions about these Terms? Reach our team at:
Email: heavenoriginalbrand@gmail.com
Business Name: Heaven Original Brand
Address: 2929 Hauser Blvd, Apartment 3, Los Angeles, CA 90016